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  • Huawei eSpace U2980 contact centers U281MSU02 Media Service Unit

    Part Number:

    U281MSU02

  • Condition:

    New Factory Sealed

  • View full specification...

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U281MSU02

Huawei eSpace U2980 contact centers U281MS...

Overview Specification Support Warranty

Overview

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Specification

U281MSU02 Specification

U2980 Specifications

Maximum Number of Concurrent Online Agents and IVRs

480 agents + 480 IVRs

Digit Collection Modes

RFC2833 or DTMF

Audio Codec Protocols

G.711 (A-law and μ-law)

G.729A/B/AB

G.723.1

G.722/G.722.1/G.722.2

AMR

AMR-WB

Audio File Formats

WAV, VOX, 3GP, or AVI

Trunk Signaling Protocols

E1: ISUP, TUP, PRI, or QSIG (basic call)

T1: PRI (ANSI standard)

Broadband protocol: SIP

Security

SRTP/SRTCP (negotiation standard: RFC4568):

AES_CM_128_HMAC_SHA1_80,

AES_CM_128_HMAC_SHA1_32;

SIP OVER TLS:

TLS_RSA_WITH_AES_128_CBC_SHA,

TLS_RSA_WITH_AES_256_CBC_SHA,

TLS_RSA_WITH_3DES_EDE_CBC_SHA,

TLS_RSA_WITH_RC4_128_SHA

Busy Hour Completed Calls (BHCC)

12,000,000

Main Control Board Switchover Time

3s

Maximum Number of Cascaded Subracks

Deployed alone: 3

Deployed with USM: 24

Mean Time Between Failures (MTBF)

10 years

Processing Capabilities of a Single U2980

Number of E1 trunks: 960
Number of IVRs: 480
Number of agents: 480

Performance Indicators

Call connection rate ≥ 99.999%
Mean Time Between Failures (MTBF): 10 years
Mean Time To Repair (MTTR): 30 minutes

Phone Compatibility

Huawei 7900 series IP phones
Huawei iAgent IP SoftPhone
Huawei IADs

Power Supply and Consumption

Rated voltage: –48V DC/100V AC to 240V AC
Maximum power consumption (single subrack, full configuration): About 800W

Dimensions (H x W x D)

175 mm x 442 mm x 550 mm (4U)

Weight

About 45 kg (single subrack, full configuration)

Technical Support

ORM Systems offers reliable and scalable renowned products that allow seamless expansion to performance and adaptability to network enterprises. Our professional team of highly skilled engineers provides 360 technical support to help you with presale and after-sales journeys to enable customers with features and capabilities of the products.

We strive to deliver a seamless experience that guarantees complete satisfaction along with guidance and support in service settings to promptly resolve issues.

PRESALE DESIGN
PRESALE DESIGN

Our professionals actively listen and demonstrate their technical knowledge and expertise to understand your requirements and challenges to design the best enterprise level solutions.

IMPLEMENTATION
IMPLEMENTATION

We proceed to the implementation process, outlining the scope and allocating the necessary resources to ensure execution and efficiency while prioritizing quality and reliability.

INFRASTRUCTURE SUPPORT
INFRASTRUCTURE SUPPORT

Our engineers are committed to extending service beyond the implementation. We provide 24/7 after-sales support in an effective manner for smooth operations.

Standard Services
Warehouse
Warehouse

Our well-maintained warehouses consist of millions of dollars of goods in stock, ready to ship operations immediately across the globe.

Customer Service
Customer Service

Our experts are dedicated to delivering eternal support and immediate assistance for presales and aftersales via call, email, and live chat.

Packaging
Packaging

We at ORM take pride in the safe and secure packaging of each product to guarantee a seamless delivery experience for our valued customers.

Checking
Checking

Our quality assurance team employs best practices to thoroughly examine and validate the product's consistency to robust quality standards.

Shipping
Shipping

We prioritize secure, efficient, and transparent shipping services with easy monitoring access to your shipment through a unique tracking code.

Branch Offices
Branch Offices

We have established our global presence through operational branches and warehouses in the UK, US, Europe, and the Middle East.

Our Trusted Clientele Worldwide
WHY ORM SYSTEMS
Cost Efficient
Cost
Efficient

ORM Systems offers top-tier IT products at affordable prices.

Return and Exchange
Return
and Exchange

ORM Systems provide a flexible return and timely exchange policy.

Authentic Products
100%
Authentic Products

We deliver authentic products that exceed certified standards.

Extended Warranty
Extended
Warranty

We offer an extended replacement warranty.

Easy & Secure Payment
Easy and
Secure Payment

We offer easy and secure payment methods.

Get Quote
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